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Website Use
You must be at least 15 years old to use this website. By using this site, you confirm that you meet this requirement.
Account Responsibility
If you create an account or blog on this website:
- You are responsible for safeguarding your login credentials.
- You must not use misleading or unlawful terms in your blog name or content.
- You must inform us immediately if there is any unauthorized access to your account.
User Content and Conduct
If you post any content, including text, images, or code:
- You are fully responsible for it.
- Your content must not infringe intellectual property rights, contain malware, or violate laws.
- You grant us a worldwide, royalty-free license to use, publish, or remove such content for website operation and promotion.
Support Services
Email support is available. Response time is typically within one business day.
Website Content and External Links
We do not endorse or take responsibility for user-submitted content or third-party websites linked on our site.
Copyright & DMCA
If you believe your copyrighted material appears on our site without authorization, please contact us with a proper DMCA request. Repeat infringers will be removed or blocked.
Intellectual Property
All content, logos, trademarks, and visuals on this site are the property of Banarasi Silk Mahal Pvt. Ltd. or respective third parties. Use of any intellectual property is prohibited without permission.
Terms & Conditions of Sale
Agreement to Purchase
By placing an order, you agree to buy the products listed at checkout under these terms.
Pricing and Payment
- Prices are as displayed at checkout.
- Payment must be made in full before shipment.
- We reserve the right to recover legal fees in case of default.
Shipping and Delivery
- Shipping timelines are estimates, not guarantees.
- We ship as per our standard packaging and logistics procedures.
- International orders may face customs-related delays.
Customs, Duties & Taxes
- Currently, we ship Delivery Duty Paid (DDP)—no additional duty is charged at delivery.
- In rare cases, if duties apply, we will assist in resolving them.
- Customs processes may require local ID proof or tax details for clearance.
Product Warranty
We make no guarantee that a product will suit your specific needs unless stated. Products are sold "as is," except where otherwise explicitly noted.
Color Disclaimer
Due to screen settings, photo lighting, and fabric nature, product colours may vary slightly from what is displayed online.
Price Disclaimer
In case of a pricing error, we reserve the right to cancel or refuse any order.
Force Majeure
We are not liable for delays or non-performance due to causes beyond our control, such as natural disasters, strikes, or regulatory issues.
Governing Law
This agreement is governed by the laws of Varanasi, India. Disputes will be subject to the exclusive jurisdiction of Varanasi courts.